discern

Everyone has AI.
Few are getting what it can do.

Discern helps associations and companies go past the chatbot: finding the uses that matter, setting guardrails that make bold use safe, and building AI tools customized to grow the business.

Book a speaking engagement See consulting services

The untapped value, in two numbers

54%

of organizations are running AI agents in production or pilots.

25%

consistently measure what those agents deliver.

Source: Liferay 2026 Agentic AI Adoption and Governance Report

AI is everywhere. The value is still untapped.

Most teams tried AI, got modest results and stalled at drafting emails. Discern shows what is possible, sets the rules that make bold use safe, and builds the tools that prove it.

55%

of professionals pay for their own AI tools. Their people want more than employers provide.

18 pts

drop in enthusiasm for generative AI at work from 2025 to 2026, even as use grew.

6%

of boards enforce an AI policy, though 92% of directors use AI for board work.

Sources: LexisNexis Future of Work Report 2026; OnBoard 2026 Board Effectiveness Survey.

Speaking

Signature sessions

Keynote · Breakout

Beyond the Chatbot: Why Most Organizations Use a Fraction of AI

Where AI could already be doing far more, shown through live examples and the habits that separate deep users from dabblers.

Takeaway: a map of your five biggest untapped uses

Half-day workshop · Breakout

Small Team, Big Reach

Practical, customized AI that grows a business without adding headcount. Live demos on real workflows.

Takeaway: three workflows ranked for your team

Keynote · Association conference

Trust Is the Product

Why trust is what lets you use AI boldly: where AI builds trust with members and customers, where it erodes it, and how to tell before launch.

Takeaway: a five-question test for any AI use

Board retreat · 90 minutes

From Oversight to Advantage

Moving the board from "are we safe?" to "are we getting the value?", with a policy directors will sign.

Takeaway: a draft board AI policy and five quarterly questions

Consulting

From insight to impact.

Every session ends with a next step. These are the steps.

Board briefing

A 90-minute session that leaves your board with a draft AI policy and a clear oversight role.

Leadership workshop

A half day to make the policy decisions, rank your use cases and leave with an action plan.

Guardrails that speed you up

Staff use policy, data rules, approved tools, a board-ready briefing and training, so people use AI with confidence.

Untapped Value Audit

A staff survey, interviews and workflow review that show where AI could do far more, ranked by payoff.

Customization sprint

Custom AI assistants and workflows built on your own content, with training and before and after results.

AI advisory partner

A monthly working session, staff office hours and a new workflow each quarter.

How we work

  1. 01

    See clearly

    Find out how AI is really being used today, where the risk sits and where the opportunity is.

  2. 02

    Decide well

    Set the rules: what is approved, what data stays in, who is accountable and how the board stays informed.

  3. 03

    Build what grows

    Customize AI for the work that matters most, train the team and measure the result.

Phil Ramsey, founder of Discern

Founder

Phil Ramsey

Phil Ramsey has spent more than two decades in brand communications, production and strategy. He works with associations and member-driven organizations, including America's largest trade association and the global association for business events.

He founded Discern because most organizations have AI and are using a fraction of it. He shows leaders what is possible, pairs smart governance with hands-on development, and carries each project from strategy through launch.

Book a session or start a conversation

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